📄 Terms & Conditions

✅ Agreement to Terms

By browsing, using, or purchasing from thechronoart.com, you agree to follow the terms listed below.

📦 Orders & Confirmations

  • When you order, you’ll be sent a confirmation email.
  • We have the right to cancel orders in case of no stock available, incorrect prices, or suspected fraud.
  • All product prices and information are subject to alteration at any time without notice.

💳 Payments

  • Secure payment is accepted through credit/debit cards, UPI, and wallets.
  • All payments are done in INR.
  • Your order is confirmed only after we receive the full payment.
  • We don’t keep payment information; transactions are processed through secure gateways.
  • Payment issues can hold up order processing.
  • If you’ve been charged but haven’t received a confirmation, don’t worry. Email us at thechronoart@gmail.com and we’ll guide you through the process of resolving this issue.

🚚 Shipping & Delivery

  • We send orders to the address you specify at checkout — double-check it’s accurate to prevent delays.
  • Delivery timelines are approximate and may be affected by your location, courier schedules, or bad weather conditions.
  • Once your order has arrived, it’s your responsibility.

🔁 Return & Refund Policy

  • If your item arrives damaged, misprinted, or incorrect, please reach out to us within 7 days of delivery.
  • You may send us clear photos or a video with the original packaging for quicker support. This will help us understand the issue better and provide you with the best possible solution.
  • Upon verification of the issue, we’ll initiate a refund or exchange process for you.
  • Returns for wrong size choice or change of mind are not acceptable.
  • Orders that are returned due to delivery failure (RTO) can be resent, but are not returnable unless the issue is due to a delivery failure.
  • If your order is confirmed to be lost in transit, a complete refund will be provided after confirmation.

⚖️ Limitation of Responsibility

We are not responsible for indirect loss, damage, or delay arising from third-party services or for events beyond our control.

Our liability is limited to the amount you paid for the item.

🙋 Your Commitments

We kindly ask that you use our website responsibly — avoid sharing false details or doing anything that goes against the law.

🎨 Intellectual Property

All content, designs, and artwork on thechronoart.com are owned by us or used with permission.

Reproducing, copying, or using any material without consent is strictly prohibited.

🔄 Changes to Terms

We may revise these terms from time to time. Any updates will be posted here along with the date they take effect.

📍 Jurisdiction

The laws of India govern these terms. Any disputes will be handled in Indian courts.

📬 Need Help?

For any questions or concerns, please get in touch with us at thechronoart@gmail.com.

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