📄 Terms & Conditions
✅ Agreement to Terms
By browsing, using, or purchasing from thechronoart.com, you agree to follow the terms listed below.
📦 Orders & Confirmations
- When you order, you’ll be sent a confirmation email.
- We have the right to cancel orders in case of no stock available, incorrect prices, or suspected fraud.
- All product prices and information are subject to alteration at any time without notice.
💳 Payments
- Secure payment is accepted through credit/debit cards, UPI, and wallets.
- All payments are done in INR.
- Your order is confirmed only after we receive the full payment.
- We don’t keep payment information; transactions are processed through secure gateways.
- Payment issues can hold up order processing.
- If you’ve been charged but haven’t received a confirmation, don’t worry. Email us at thechronoart@gmail.com and we’ll guide you through the process of resolving this issue.
🚚 Shipping & Delivery
- We send orders to the address you specify at checkout — double-check it’s accurate to prevent delays.
- Delivery timelines are approximate and may be affected by your location, courier schedules, or bad weather conditions.
- Once your order has arrived, it’s your responsibility.
🔁 Return & Refund Policy
- If your item arrives damaged, misprinted, or incorrect, please reach out to us within 7 days of delivery.
- You may send us clear photos or a video with the original packaging for quicker support. This will help us understand the issue better and provide you with the best possible solution.
- Upon verification of the issue, we’ll initiate a refund or exchange process for you.
- Returns for wrong size choice or change of mind are not acceptable.
- Orders that are returned due to delivery failure (RTO) can be resent, but are not returnable unless the issue is due to a delivery failure.
- If your order is confirmed to be lost in transit, a complete refund will be provided after confirmation.
⚖️ Limitation of Responsibility
We are not responsible for indirect loss, damage, or delay arising from third-party services or for events beyond our control.
Our liability is limited to the amount you paid for the item.
🙋 Your Commitments
We kindly ask that you use our website responsibly — avoid sharing false details or doing anything that goes against the law.
🎨 Intellectual Property
All content, designs, and artwork on thechronoart.com are owned by us or used with permission.
Reproducing, copying, or using any material without consent is strictly prohibited.
🔄 Changes to Terms
We may revise these terms from time to time. Any updates will be posted here along with the date they take effect.
📍 Jurisdiction
The laws of India govern these terms. Any disputes will be handled in Indian courts.
📬 Need Help?
For any questions or concerns, please get in touch with us at thechronoart@gmail.com.