🔄 Returns & Exchanges

📅 Report Issues Within 7 Days

In the event that your order is damaged, misprinted, or has shipped the wrong item, kindly contact us within 7 days of receiving the order so we can help in a timely manner.

📸 Proof Required

Send clear photos or a short video including the packaging so we can handle your claim quickly.

✅ Replacement or Refund

Once we’ve reviewed and confirmed the issue, we’ll either send you a replacement or refund the amount to your original mode of payment.

🚫 No Returns for Size or Style Choices

We can’t accept returns if the product doesn’t match your personal preference, such as size or style selection.

📦 Undelivered/RTO Orders

If a package is returned to us due to delivery issues (wrong address, refusal, etc.), we’ll give you the option to reship—refunds are not available.

📮 Lost Packages

If tracking confirms your items are lost in transit, we will provide a refund once verified.

🚚 Reverse Pickup Service

We can arrange a pickup of the returned item within a few days of delivery—reach out to us, and we’ll handle the logistics.

⏳ Time-Limited Returns

Requests must be made within 7 days of delivery, in line with courier policies. After that, returns may not be accepted.

📦 Storage & Reship Option

Returned items are held for up to 30 days. Within this period, you can choose to have your item reshipped without placing a new order.

🔁 Exchange Policy

We do not support this event as of now, but we will come up with something soon.